Privacy Policy

Last updated: [June, 16, 2026]

1. Introduction

Speechless Reconciliation z.s. ("Speechless Reconciliation", "we", "our", or "us") is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, interact with us, subscribe to our communications, make a donation, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

Speechless Reconciliation z.s.
Šaldova 219/1
186 00 Karlín
Czech Republic

Registration Number: 223 01 321

Email: hello@speechlessreconciliation.org

Website: www.speechlessreconciliation.org

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following personal data:

Contact Forms

When you submit a contact form, we may collect:

  • Name

  • Email address

  • Phone number

  • Country

  • Message content

  • Any information you voluntarily provide

Newsletter Subscriptions

When you subscribe to our newsletter, we may collect:

  • Name (if provided)

  • Email address

Donations

When you make a donation, we may collect:

  • Name

  • Email address

  • Donation amount

  • Transaction information

Payment card information is processed directly by our payment provider and is never stored by Speechless Reconciliation.

Volunteer, Mentor, Partner and Participant Applications

When applying through our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Country

  • Application details

  • Information voluntarily provided through application forms

4. How We Use Personal Data

We process personal data for the following purposes:

  • Responding to enquiries and contact requests

  • Managing applications from volunteers, mentors, partners, and participants

  • Sending newsletters and updates

  • Processing donations

  • Improving our website and services

  • Measuring the effectiveness of our communications and outreach

  • Complying with legal and regulatory obligations

  • Protecting the security and integrity of our website and organization

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Consent

For:

  • Newsletter subscriptions

  • Optional communications

  • Certain cookies and analytics tools

Legitimate Interests

For:

  • Responding to enquiries

  • Managing relationships with supporters and partners

  • Improving our website and services

  • Preventing fraud and misuse

Contractual Necessity

For:

  • Processing donations

  • Managing applications and participation in our programs

Legal Obligation

For:

  • Financial, accounting, and regulatory compliance

6. Newsletter Communications

We use Squarespace and Mailchimp to manage newsletter subscriptions and email communications.

You may unsubscribe at any time by:

7. Donations and Payment Processing

Online donations are processed securely through Stripe.

Speechless Reconciliation does not receive or store your payment card information.

Stripe processes payment information according to its own privacy practices and security standards.

8. Analytics and Cookies

Our website uses cookies and similar technologies to improve user experience and understand website usage.

These may include:

Essential Cookies

Required for website functionality.

Analytics Cookies

Google Analytics is used to collect information such as:

  • Pages visited

  • Time spent on pages

  • Device information

  • Browser information

  • Approximate geographic location

Analytics data is aggregated and used to improve website performance and user experience.

You may manage cookie preferences through your browser settings and our cookie banner.

9. Embedded Third-Party Services

Our website may include content and services provided by third parties, including:

  • YouTube videos

  • Stripe donation tools

  • Mailchimp subscription forms

  • Squarespace website services

These providers may collect information according to their own privacy policies.

10. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions where applicable

  • Contractual and technical safeguards required under GDPR

11. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy.

Retention periods may vary depending on:

  • The nature of the data

  • Legal obligations

  • Accounting requirements

  • Program participation requirements

  • Legitimate organizational needs

When data is no longer required, it will be securely deleted or anonymized.

12. Children's Data

Speechless Reconciliation supports young people transitioning from state care.

However, minors do not apply directly through our website.

Applications involving minors are handled through partner organizations and institutions. Where legally required, appropriate parental, guardian, or institutional consent is obtained before processing personal data.

We take additional care to protect the privacy and safety of young people participating in our programs.

13. Sharing Personal Data

We do not sell personal data.

We may share data with trusted service providers that support our operations, including:

  • Squarespace

  • Mailchimp

  • Stripe

  • Microsoft 365

  • Website hosting and technology providers

Data may also be shared when required by law or to protect the rights, safety, or security of Speechless Reconciliation and its stakeholders.

All providers are required to maintain appropriate security and confidentiality measures.

14. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While no system can guarantee absolute security, we continuously work to protect personal information using industry-standard practices.

15. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact:

hello@speechlessreconciliation.org

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page together with the updated revision date.

We encourage users to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or how we process personal data, please contact:

Speechless Reconciliation z.s.
Šaldova 219/1
186 00 Karlín
Czech Republic

Email: hello@speechlessreconciliation.org

Website: www.speechlessreconciliation.org